VOICE AI AGENT

Talk to AI.
Get Work Done.

Pyrex builds voice AI agents that handle calls, automate workflows, and integrate with your systems — delivering natural conversations with security, control, and measurable outcomes.

Finance analytics on devices

Voice Automation
Built for Real Work

Pyrex voice agents go beyond basic IVR. We build conversational AI that understands context, follows workflows, and performs actions — like booking appointments, answering questions, and updating systems.

From inbound support and outbound reminders to lead qualification and human handoff, our voice AI integrates with your stack and delivers consistent, measurable improvements in speed, quality, and cost.

WE TURN CALLS INTO OUTCOMES

Voice is still the fastest channel — but it’s expensive to scale. Pyrex voice AI agents handle high-volume calls, automate tasks, and free teams to focus on complex work.

01

Handle Calls 24/7 Without Wait Times

Always-on voice agents that answer questions, triage requests, route callers, and reduce queues during peak hours and after-hours.

02

Automate Scheduling, Reminders & Follow-Ups

Book appointments, confirm details, send reminders, update calendars, and execute follow-up tasks automatically—without manual back-and-forth.

03

Qualify Leads Faster and Route to Sales

Ask the right questions, capture intent, validate details, and hand off qualified leads to your team instantly with structured notes.

04

Improve Customer Support and First-Call Resolution

Resolve common requests, collect the right information upfront, and escalate complex cases to humans smoothly with full context.

05

Capture Insights from Every Conversation

Convert calls into transcripts, summaries, sentiment signals, and actionable insights—improving coaching, QA, and operational visibility.

06

Deploy Voice Automation Safely at Scale

Use guardrails, consent, logging, and governance to keep voice AI secure, compliant, and reliable across teams and channels.

What’s Inside a Pyrex Voice AI Agent

Natural conversation, secure integrations, workflow orchestration, and full visibility — everything needed to deploy voice automation confidently.

Natural Voice Conversations & Interruptions

Human-like voice agents with natural turn-taking, barge-in support, and smooth interruption handling for realistic conversations.

Inbound Call Handling & Outbound Calling

Answer inbound calls or place outbound calls for reminders, appointment confirmation, lead follow-up, and customer support workflows.

LLM Reasoning, Tool Use & Task Completion

Agents that understand context, call APIs, book appointments, look up records, create tickets, and complete multi-step tasks end-to-end.

Transcripts, Summaries & CRM/Helpdesk Notes

Automatic transcripts, summaries, and structured call notes pushed to your CRM/helpdesk with key fields, outcomes, and follow-up actions.

Safety, Privacy, Consent & Compliance

Guardrails, redaction, consent flows, and audit logs designed for secure voice automation in regulated and customer-facing environments.

Workflow Orchestration & Human Handoff

Smart routing, escalation rules, handoff to human agents, and structured call flows that keep conversations on track and outcomes consistent.

Voice AI Outcomes You Can Measure

30–60%

Call handling time reduced through automated triage, routing, and instant answers.

24/7

Always-on voice coverage for inbound support, scheduling, and qualification.

25–40%

Lower support costs by automating repetitive call workflows and follow-ups.

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